Privacy Policy
Privacy Policy for Love Locks
Effective Date: October 20, 2025
1. Introduction
Welcome to Love Locks! This Privacy Policy explains how Love Locks (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website at love-locks.com, use our services, or interact with us. Our goal is to be transparent about how we handle your data and to empower you to control your information.
This policy is designed to comply with U.S. state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).
2. Information We Collect
We collect information to provide and improve our services. We have collected the following categories of personal information in the last 12 months:
| Category | Examples |
|---|---|
| Identifiers | Real name, postal address, email address (info@love-locks.com), phone number, IP address. |
| Commercial Information | Records of products or services purchased, purchasing histories or tendencies. |
| Internet Activity | Browsing history, search history, interaction with our website, application, or advertisements. |
| Geolocation Data | General location (e.g., city, state) derived from your IP address. |
| Payment Information | Credit card number, debit card number, or any other financial information (processed securely by our payment partners). |
| Inferences | Profiles reflecting a person’s preferences, characteristics, and behavior. |
3. How We Collect Your Information
We collect this information from the following sources:
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Directly from you: When you create an account, make a purchase, or contact us at info@love-locks.com.
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Automatically: When you use our website, we collect data through cookies and other tracking technologies.
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From third parties: Such as our payment processors, analytics providers, and advertising partners.
4. How and Why We Use Your Information
We use your personal information for the following business purposes:
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To Provide Our Services: To process your orders, manage your account, and provide customer support.
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To Improve Our Services: To analyze website usage, identify trends, and enhance user experience.
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For Marketing: To send you news, special offers, and information about our products, unless you have opted out.
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For Security and Compliance: To detect security incidents, prevent fraud, and comply with legal obligations.
5. Sharing and Selling of Personal Information
We do not sell your personal information for monetary consideration.
We may “share” your information with third-party advertising partners for cross-context behavioral advertising. In the last 12 months, we have shared identifiers and internet activity for this purpose.
Your Right to Opt-Out: You have the right to opt-out of the “sharing” of your personal information. You can do so by clicking the link below:
[Do Not Sell or Share My Personal Information]
6. Your Privacy Rights
Depending on your state of residence, you have the following rights regarding your personal information:
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The Right to Know: You can request to know what personal information we have collected, used, and disclosed about you.
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The Right to Delete: You can request that we delete your personal information, subject to certain legal exceptions.
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The Right to Correct: You can request that we correct inaccurate personal information we hold about you.
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The Right to Opt-Out: You can direct us not to sell or share your personal information.
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The Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
7. How to Exercise Your Rights
To exercise your rights, please submit a request by:
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Emailing us at info@love-locks.com
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[Optional: Add a Toll-Free Number]
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[Optional: Add a link to a privacy web form on love-locks.com]
We will verify your request and respond within 45 days, as required by law.
8. Data Security and Retention
We implement reasonable security measures to protect your personal information. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, or resolve disputes. For example, account information is kept as long as your account is active, while transaction data may be kept for several years for tax purposes.
9. Children’s Privacy
Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from them. If you believe we have inadvertently collected information from a child, please contact us at info@love-locks.com to request its deletion.
10. Cookies and Tracking Technologies
We use cookies to operate and personalize our website. For detailed information on the cookies we use and your choices, please see our [Cookie Policy] (You will need to create a separate Cookie Policy page).
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” at the top.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Love Locks
Website: love-locks.com
Email: info@love-locks.com
